(with apologies to ALAC)
Things aren’t working as they should.
Everywhere you look there are systems that don’t deliver what we as a society want them to deliver. Law enforcement, workforce management, politics, education, media, to name five that come to mind for some reason.
Why is everything broken?
Answer: it’s not. These systems work perfectly. Keep a system running and it will inevitably trend towards finding the smoothest, least complicated way it can do what it does.
The systems fail us not because they’re broke, but because they have to interact with something that they cannot control and that we did not design: us.
We resist change. We resent uncertainty. We fear difference. We desire status. We react emotionally not logically. We interpret the world as stories. We construct for ourselves a self-identity.
Everything that doesn’t work comes from the way we think.
We break the world for ourselves.
And this means we can fix it.