[this cry for help also appears on LJ]
Help! Computer people!
I woke up yesterday and my laptop was unable to make use of the internet. I figured this was some passing issue at the service end and didn’t stress too much, but here I am 24 hours later and the problem continues.
Caroline’s laptop is doing just fine on the same wireless connection – I’m typing this on her machine, which is sitting right next to mine which stubbornly does nothing.
I just can’t figure it out. My machine says it is connected, and all the checks and diagnostics I know how to run say everything is working fine, but it just isn’t *doing* anything. There’s no packets coming in. It can’t connect to a website, it can’t ftp, it can’t make any sort of connection to the world outside.
I won’t have a chance to call any Support people until tomorrow at the earliest, so in the meantime I ask of you, my computer-wise blog-reading friends – WTF? What has happened, and what can I do?
Grah!
7 thoughts on “Grah, computer!”
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Ha! Your PC – it has gone mad!
A winner is you! I wish I’d thought of that.
Sounds like you use Zonealarm? There was a stuff up yesterday with one of the windows updates. You need to remove the update KB951748 from your add remove programs. More details here: http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52785
I say just smack it one, eh bro? Dat’l teach it, eh? (in the same accent as that beached-as whale)
Yeah, I got stung by that ZoneAlarm thang. Dumbness.
Oh, and if that is the problem they’ve issued a fix:
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
I’m pleased to hear that your laptop is working again. I have finished Pt 2 and would like 3 and 4. I found more typos, do you want me to send them to you?